The Lansing Board of Water & Light is experiencing widespread outages throughout its service territory due to the wind storm As of 10:00pm Wednesday, 13,273 customers are without power with 212 wires down. More than a dozen outside line crews from across Michigan, Indiana and Iowa and a dozen outside tree crews have been brought in to help with restoration efforts. Power is expected to be restored for most BWL customers on Friday.
The BWL is working through the night to resolve issues with customers unable to access the outage map and understand their frustration. We are working through the night and hope to have the issues resolved as soon as possible. Customers can check their restoration estimates by texting “out” or “outage” to 898295 or txtbwl.
The BWL apologizes to customers for any inconveniences caused by the outage and appreciates patience as crews continue to work through the night to restore power.
Please stay at least 25 feet from downed lines. Intersections with traffic signals out should be treated as 4-way stops.
Customers who have experienced a single service outage due to mast damage are responsible to have repairs done before the BWL is able to restore power. Customers may use any of the BWL approved electrical contractors to have repairs made and payments financed interest free for 12 months. For more information, visit http://www.lbwl.com/outagecenter.
Customers should report power outages and downed lines by calling 877-295-5001, using the BWL Outage Center mobile app or texting “out” or “outage” to 898295 or txtbwl. Updates will also be posted on the BWL Facebook page and Twitter.
The next outage update will be posted at approximately 8:00am tomorrow, Thursday.