ATTENTION CREDIT CARD AND ELECTRONIC BANK DRAFT USERS

Effective July 1, 2008, The Lansing Board of Water and Light will no longer directly accept, non-enrolled, credit/debit card or electronic bank draft transactions.   If you have enrolled your credit card or banking information so your bills are automatically paid, this change will not effect your enrollment.   Enrolled transactions will continue to be free.  The BWL will arrange for EDS, a third-party payment processor, to accept one-time credit/debit card and electronic bank draft payments.  EDS ePay charges a convenience fee for credit/debit card and electronic bank draft payments.  The following cards will be accepted for payment by EDS:  VISA, MasterCard, Discover, and American Express.   The BWL Customer Service Center , located at 1232 Haco Drive , will no longer be able to accept credit card payments at the Drive-Through or Walk-Up Windows.  A new ATM has been installed to obtain cash advances from any credit card as well as a “hot line” phone that will directly connect to EDS to make any credit card transactions over the phone.  

CLICK HERE to enroll in eBill Presentment and Payment through CheckFree, and continue to use your Credit Card or Banking information fee free!

*Give us your feedback! Call our voice mailbox and leave a message with your thoughts. (517) 702-7077

OTHER PAYMENT OPTIONS

Internet Bill Payment Services
If you choose not to use the BWL's eBill Presentment and Payment service, there are other online bill payment services you can use to pay your BWL bill over the Internet.  Check with your financial institution to see if they offer online bill payment services.

Pay Online

Pay by Mail

Pay by Phone

Pay in Person

Pay using Drop Boxes