-
Phone numbers
and e-mail address for contacting us. 
-
Billing account
number. Please include this number on your check or money
order to assure your payment is credited to the correct
account.
-
The date
your bill was printed.
-
The latest
date your payment can be received without incurring a
late charge. After this date a 5% late payment charge
will be applied to any unpaid balance on your account.
-
The amount
you owe.
-
Shows how
much you owed for utility service last month, when we
received your payment, how much you paid, and how much,
if any, you still owed before this month's bill was calculated.
-
Address where
utility service was delivered.
-
The type
of utility service (electric, water or steam) and the
utility rate for the service (rate codes are explained
on the back of the bill).
-
Your meter
number(s).
-
If this number
is blank it means the numbers indicated on the meter represent
your actual consumption.
-
The beginning
date for this month's billing period.
-
The reading
on your meter at the beginning of this month's billing
period.
-
Indicates
that your meter was read by a BWL employee at the beginning
of this month's billing period (codes for read types are
explained on the back of your bill).
-
The ending
date for this month's billing period.
-
The reading
on your meter at the end of this month's billing period.
-
Indicates
that the consumption shown at the end of this month's
billing period was based on a customer reading of your
meter (codes for read types are explained on the back
of your bill).
-
The number
of days in this month's billing period.
-
Shows how
much electricity, water or steam you used during this
month's billing period.
-
Indicates
the units of measurement used to calculate your consumption.
Electricity consumption is measured in kilowatt-hours
(KWH), and water in hundreds of cubic feet (CCF).
-
Shows how
much electricity or water you used for the same month
last year.
-
The monthly
minimum charge representing the costs we incur to serve
you regardless of how much you used.
-
The charge
for the amount of electricity you used during this month's
billing period.
-
A charge
that takes into account the changing cost of fuel needed
to produce your electricity. Positive amounts are added
to your bill. Negative amounts are subtracted from your
bill.
-
Total charges
for this month incurred at this address.
-
Total amount
owed on your account.
-
A reminder
for customers to provide us with their telephone number
so they can use PowerLine, the BWL's toll-free automated
power outage reporting system. This message will not appear
on your bill if we already have your phone number in our
files.
-
This message
will appear if you've chosen the BWL's automatic bill
payment option in which your BWL utility payment is automatically
withdrawn from your checking account each month. To sign
up for this option, call our Customer Service Department
at 702-6006.
-
The bottom
part of your bill should be enclosed with your utility
payment.
-
The customer's
name and address.
-
Check this
box if you'd like to join our Pennies for Power program.
We'll round up your utility bill to the next whole dollar
each month and apply the change to a fund that provides
utility shut-off protection for needy customers.
-
Check
this box and fill out an authorization form on the back
of your bill if you want to pay your bill with your credit
card.
- Phone numbers and e-mail
address for contacting us.
- Billing account number.
Please include this number on your check or money order
to assure your payment is credited to the correct account.
- The date your bill was
printed.
- The latest date your payment
can be received without incurring a late charge. After this
date a 5% late payment charge will be applied to any unpaid
balance on your account.
- The amount you owe.
-
Shows how
much you owed for utility service last month, when we
received your payment, how much you paid, and how much,
if any, you still owed before this month's bill was calculated.
-
Address
where utility service was delivered.
-
Summary of
charges this month for BWL electric and drinking water
service and for City of Lansing sewer service.
-
Total charges
for this month incurred at this address.
-
A reminder
for customers to provide us with their telephone number
so they can use PowerLine, the BWL's toll-free automated
power outage reporting system. This message will not appear
on your bill if we already have your phone number in our
files.
-
Total amount
owed on your account.
- This message will appear
if you've chosen the BWL's automatic bill payment option
in which your BWL utility payment is automatically withdrawn
from your checking account each month. To sign up for this
option, call our Customer Service Department at 702-6006.
-
Check this
box if you'd like to join our Pennies for Power program.
We'll round up your utility bill to the next whole dollar
each month and apply the change to a fund that provides
utility shut-off protection for needy customers.
-
The bottom
part of your bill should be enclosed with your utility
payment.
-
The customer's
name and address.
-
Check this
box and fill out the authorization form on the back of
your bill if you want to pay your bill with your credit
card.
-
The
type of utility services (electric, water or steam) and
the utility rate for the service (rate codes are explained
on the back of the bill).
-
Your electric/water
meter number.
-
If this
number is blank it means the numbers indicated on the
meter represent your actual consumption.
-
The beginning
date for this month's billing period.
-
The reading
on your electric and water meters at the beginning of
this month's billing period.
-
Indicates
that your meters were read by a BWL employee at the beginning
of the billing period (codes for read types are explained
on the back of your bill).
-
The ending
date for this month's billing period.
-
The reading
on your meters at the end of this month's billing period.
-
Indicates
that the customer provided the utility with a reading
of the electric meter at the end of this month's billing
period and that a BWL employee read the water meter at
the end of this month's billing period (codes for read
types are explained on the back of your bill).
-
The number
of days in this month's billing period for electric and
water service.
-
Shows
how much electricity and water you used during this month's
billing period.
-
Indicates
the units of measurement used to calculate your consumption.
Electricity consumption is measured in kilowatt-hours
(KWH), and water in hundreds of cubic feet (CCF).
- Shows how much electricity
and water you used for the same month last year.
-
The monthly
minimum charge representing costs we incur to serve you
regardless of how much you used.
-
The charge
for the amount of electricity or water you used during
this month's billing period.
-
The charge
that takes into account the changing costs of fuel needed
to produce your electricity. Positive amounts are added
to your bill. Negative amounts are subtracted from your
bill.
-
The total
amount owed for electricity this month.
-
This amount
goes up and down each month depending on the cost of electricity
and the cost of chemicals needed to treat the water supply.
Positive amounts are added to your bill. Negative amounts
are subtracted from your bill.
-
Converts
your water consumption for the month to gallons.
-
The total
amount owed for water this month.
-
A monthly
charge representing the Wastewater System's share of cost
per month per customer for meter reading, billing, collecting
and providing customer services.
-
A standard
monthly charge for 50% of the cost associated with transporting
and processing infiltration and inflow water received
at the Wastewater Treatment Plant. Infiltration is groundwater
that enters the sewers from foundation drains, sewers
and manholes. Inflow is rainwater entering the sewers
from combined sewers, illegal roof drains or catch basins
connected to the sanitary sewers.
-
The charge
for the amount of wastewater you discharged to the sewer
system for the month. This amount is not metered. The
City bases your sewer commodity charge on your water consumption
for the month.
- A charge for 50% of the cost associated
with transporting and processing infiltration and inflow
water received at the Wastewater Treatment Plant.
The City bases this charge on your water consumption for
the month.
- The total amount owed
for sewer service this month.
