Lansing Board of Water and Light
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Customer Services  
 
BWL prides itself on helpful friendly customer service and we have many ways of providing outstanding service to you. Below are the options available to you in the customer services section of our Website. Please select from the following:
 

Account Information
How to Read Your Bill
Past Due Bills
Electric Rates
Steam Rates
Water Rates
Chilled Water Rates

Requesting Service
Contact us
Frequently Asked
Questions

Conservation Tips
Electric
Steam
Water

Meter Reading
Estimated vs. Actual Meter Reads
Frequently Asked Questions
Identifying our Meter Readers
Meter Reader Safety
How to Read Your Meter

Other Services
eBill Presentment
eBill FAQs
EZ Pay Plan
GreenWise Power
Pennies for Power

Medical Alert Form

Payment Options
Pay Automatically
Pay Online
with eBill Presentment
Pay by Mail
Pay by Phone
Pay in Person
Pay using Drop Boxes

Electric Service Area Map
 
Customer Services  |  Residential Services  |  Business Services 
Community Impact  |  About the BWL  |  For the Kids
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Lansing Board of Water & Light
1232 Haco Drive
Lansing, Michigan 48901
PHONE: 517-702-6000
FAX: 517-702-6855
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