• Report Emergencies:
    Power or Streetlight Outages,
    Downed Lines:
    Water or
    877-295-5001 517-702-6490
    For Customer Service or other inquiries:
    Call: E-mail:
    517-702-6006 custservice@lbwl.com
    • Hometown People. Hometown Power.

      Welcome to the Lansing Board of Water & Light. The BWL is a municipally owned utility, providing drinking water, electricity, steam and related services to the Greater Lansing area in Mid-Michigan. Explore our site to find out what we offer the community...

    • BWL Outage Center Mobile App

      Download the new BWL Outage Center Mobile App, available for Apple and Android.

    • Lansing Energy Tomorrow

      Lansing Energy Tomorrow combines the IRP Citizens Advisory Committee and Transmission and Distribution project to meet BWL’s future energy needs.

    • BWL Chili Cook-off

      Come join us on October 7 at Adado Riverfront Park for this year’s football themed BWL Chili Cook-off! Grab your tickets now before prices go up at the gate.


    ImageBWL Outage Center
    View BWL's outage map for current outages in our service territory, see latest weather advisory, learn about storm preparation and more.


    ImageWater Resource Center
    Get more information on BWL’s water quality, which meets or exceeds state and federal standards, and see the status of our lead service line replacement project.


    ImageEnergy Efficiency Committee Application
    Click here to apply if you are interested in volunteering to serve on an Energy Efficiency Citizen Advisory Committee that will provide advice on the BWL’s Hometown Energy Savers® programs.