Lansing Board of Water and Light
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Outage Assistance

For a power outage, a loss of water or steam service, or any other emergency in connection with our service:

Power Outage toll free: 

877-BWL-5001

Water or Steam emergency: 

517-702-6490
Report a Street Light out: 
517-702-6006  or  800-493-8009 (toll free)
email: CUSTSERVICE@LBWL.COM


DATE: NEWS RELEASE:
   


For more information, please check out these links:

Storm Safety
How the BWL prepares for storms
How you should prepare for storms
Keeping cool in extreme heat
What to do when the lights go out
Safety in Lightning Storms
Tornado Safety
When BWL lines are down
Safety reminders for an extended storm outage
Diagram of a Potential Electric Service Problem

Customer Services  |  Residential Services  |  Business Services 
Community Impact  |  About the BWL  |  For the Kids
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LANSING BOARD OF WATER AND LIGHT
1232 Haco
Lansing, Michigan 48901
PHONE: 517-702-6000
FAX: 517-702-6855