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  • Catastrophic Storm Outage Credit

    A copy of this form can be downloaded here, or obtained by calling our Customer Service Center at (517) 702-6006 or by visiting our Customer Service Center at 830 E. Hazel Street, Lansing

    Credit eligibility

    Lansing Board of Water and Light customers who experienced an electric outage for 120 hours or more due to the December 22 ice storm are eligible for a $25 credit, and an additional $5 per day after that.

    1.  (Your account number is shown on your monthly billing statement)
    2.  (As it appears on your monthly billing statement)
    3.  [None] Select a Date Delete the Date   (Date and estimated time electricity went out)
    4.  [None] Select a Date Delete the Date   (Date and estimated time electricity was restored)
    5. I understand if approved, the Lansing Board of Water & Light will apply the outage credit to my bill.
    6. If you have questions, please contact us at (517) 702-6006, Monday through Friday, 8:30am to 4:00pm, EST.
     
 

ImageOnce reported, outage may take up to 15 minutes or more to be displayed on the outage map.