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Utility Shut-off Protection
The Lansing Board of Water & Light wants customers to know the BWL will do everything it can to prevent shut-offs during the winter heating season, including working with customers to develop a payment schedule. |
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Low-income Customers, or those who fall behind on their bills during the winter months, should contact our Customer Service Department at 702-6006.
Our representatives will be happy to work with you on a payment
plan. |
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Families with active members of the U.S. Military are also protected from shut-offs. Please contact our Customer Service Department at 702-6006. |
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MEDICAL ALERT FORM FOR NON-INTERRUPTION
OF ELECTRIC/WATER SERVICE
Completion of this form verifies that a medical emergency does exist in your home, that
there is medical equipment dependant on electric and/or water, and continuation of your
electric and/or water service is vital to the health and well-being of the patient listed below.
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SENIOR ENROLLMENT FORM
If you are a customer 65 or older, please let us know. Call (517)702-6006, or click the enrollment link above. |
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THIRD PARTY NOTIFICATION FORM
You can now arrange to have a friend, relative or landlord receive a copy of your
bills including any shut off notice you receive. If you're out of town or overlook
a notice, the person you choose can give you a friendly reminder. This free service
gives you an extra measure against having your services turned off.
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