Providing utility services makes the Lansing Board of Water & Light an essential business in our community. This means we're working hard to keep our employees and their families safe, while also providing the reliable utilities you expect.
“These are unprecedented times and we’re doing everything we can to keep our customers, employees and their families safe and healthy. The goal is to reduce the number of employees working onsite to provide social distancing, while still providing the best possible utility services to our customers. We’re listening to national, state and local health authorities to make informed decisions to ensure our business continuity plan is responsive.”Dick Peffley, General Manager
The Lansing Board of Water & Light announces it will extend utility shut-off moratoriums beyond the State of Michigan’s mandate of December 31 for residential water customers through at least April 15, 2021.
The Lansing Board of Water & Light and the American Water Works Association want to encourage businesses to flush their building’s internal water lines as they safely reopen following extended closures due to COVID-19.
The Lansing Board of Water & Light is continuing to monitor the situation regarding COVID-19 and is taking appropriate actions to prepare for and reduce the risk of infection, as well as help customers have the resources to prevent further spread of the virus.
The Lansing Board of Water & Light has implemented its work from home strategy for its office-based employees effective immediately. The BWL workforce will transition work typically done at BWL facilities to being done remotely, as much as possible, to help reduce the spread of COVID-19.
Click here to read the BWL's full COVID-19 Response Plan.