Meter Reading

It's no mystery! Your electric meter can easily be read if you understand some basic rules. 

How to Read Your Meter

Each of the five dials represents one digit of the present reading. The dials move both clockwise and counter clockwise.  When the hand of one of the dials is between numbers, always take the smaller number.

Meter Reading Example

If you cannot tell if a hand is past a number or not, simply look at the dial to the right. If it has passed zero, then the hand is pointing to the correct number. If the dial to the right has not passed zero, then use the next smaller number.

Another Meter Reading Example

The third digit is a three because the digit to the right has not yet passed zero. If the second dial from the right was between the zero and the one, then the third digit would have been a four. To practice, go outside to your home or business and record the readings for several days in a row. By subtracting yesterday's reading from today's reading, you can get a feel for how much energy (kilowatt hours) you use each day.

Frequently Asked Questions

We can assure you that your meter is being read, even though you may have missed seeing the meter reader. We estimate meter readings only rarely, such as when severe weather prevents our meter readers from make their rounds on your scheduled day. An experienced meter reader is capable of checking a meter in five to ten seconds. Consequently, it's not surprising that some customers have not noticed the meter reader.

The numbers on an electric meter are clearly visible from six to ten feet away. By noting the position of the dial indicators, an experienced meter reader can accurately read an electric meter from as far away as twenty feet. We also provide binoculars and/or monoculars for readings beyond the range where the dials are not clearly visible. According to state law, however, we have the right to enter a customer's property for the purpose of reading the meter.