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  • Advisory:

    Please report power outages by calling 877-295-5001 or text “OUT/OUTAGE” to 898295/txtbwl. Until further notice, please do not report power outages using the BWL Mobile App or BWL Outage Map. We apologize for any inconvenience.



    4 Ways to Report an Outage

    Power, Downed Line or Streetlight, call (877) 295-5001
    Water or Steam Emergency, call (517) 702-6490
    Download FREE Outage Center Mobile App! Available for Apple & Android
    *Text “OUT/OUTAGE” to 898295/txtbwl to report the outage, "STAT/STATUS" to
    request a status update, "HELP" to receive help information and "STOP" to stop texts
    Launch BWL Outage Map to report your outage or check on property status

    *LBWL Alerts - Terms and Conditions
    Message and data rates may apply.

    Quick Links


ImageLaunch map to report your outage or check on property status. Once reported, outage may take up to 15 minutes to be displayed.