Terms & Conditions
The following Terms and Conditions of Use apply to the BWL Web Site including without limitation all written and graphic or design materials, underlying HTML or other source files, offered as part of the BWL Web site, all of which are defined collectively as the "Site".
Ownership, License & Restrictions on Use
This Site contains proprietary material of BWL, which is protected by trademark and other laws respecting proprietary rights. You may not use this Site or any materials herein except as expressly permitted under these Terms and Conditions.
BWL may change, suspend or discontinue any aspect of the Site at any time, including the availability of any feature, database, or content. BWL may also impose limits on certain features and services or restrict access to parts or all of the Site without notice or liability.
This Site and these Terms and Conditions may be changed by BWL with or without notice. Please review this link on a regular basis for changes. Continued use of this Site following any change constitutes your acceptance of the change. A user of this Web site for information made available for public use assumes the risk of or reliance on such information. By using the BWL's web pages, you assume all risks associated with the use of this site, including any risk to your computer, software or data being damaged by any virus, software or any other file which might be transmitted or activated via a BWL web page or your access to it.
While BWL attempts to include accurate information in the Site, occasional errors or omissions in content may occur. BWL will make reasonable efforts to correct these errors or omissions, but can make no representation regarding the accuracy of information provided. EXCEPT AS SPECIFICALLY PROVIDED ABOVE, THE SITE IS PROVIDED TO THE USER "AS IS." BWL MAKES NO OTHER WARRANTY OR REPRESENTATION, EITHER EXPRESS OR IMPLIED. BWL DOES NOT WARRANT THE ACCURACY, COMPLETENESS, PERFORMANCE, CURRENCY, OR FITNESS FOR A PARTICULAR PURPOSE OF THE SITE OR THE INFORMATION IT CONTAINS. BWL DOES NOT WARRANT THAT THE SITE IS ERROR-FREE IN CONTENT. BWL SHALL NOT BE LIABLE TO USER OR ANY OTHER PERSON OR ENTITY FOR ANY DAMAGE CAUSED IN ANY PART BY CUSTOMER'S USE OF THE SITE, USER'S RELIANCE ON THE INFORMATION CONTAINED IN THE SITE OR BWL'S SUPPORT SERVICES, OR FOR ANY CONSEQUENTIAL, INCIDENTAL, INDIRECT, PUNITIVE, SPECIAL, OR SIMILAR DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
BWL disclaims all responsibility for any loss, injury, claim, liability, or damage of any kind resulting from, arising out of or any way related to (a) any errors in or omissions from this Site and its content, including but not limited to technical inaccuracies and typographical errors, (b) any third party websites or content therein directly or indirectly accessed through hot links in this Site, including but not limited to any errors in or omissions therefrom, (c) the unavailability of this Site or any portion thereof, (d) your use of this Site, or (e) your use of any equipment or software in connection with this Site.
Limitation of Liability
A COVERED PARTY (AS DEFINED BELOW) SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND WHATSOEVER (INCLUDING, WITHOUT LIMITATION, ATTORNEYS' FEES AND LOST PROFITS OR SAVINGS) IN ANY WAY DUE TO, RESULTING FROM, OR ARISING IN CONNECTION WITH THIS SITE, INCLUDING ITS CONTENT, REGARDLESS OF ANY NEGLIGENCE OF ANY COVERED PARTY. "Covered Party" means BWL, The City of Lansing, and any officer, director, employee, subcontractor, agent, successor, or assign of BWL or the City of Lansing.
Governing Laws in Case of Dispute; Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Michigan as they apply to agreements made and performed therein.
Entire Agreement; Severability
These Terms and Conditions incorporate by reference any notices contained on this Site and constitute the entire agreement with respect to your access to and use of this Site. If any provision of these Terms and Conditions is unlawful, void or unenforceable, then that provision shall be deemed severable from the remaining provisions and shall not affect their validity and enforceability.
If You Do Not Agree
IF THESE TERMS AND CONDITIONS ARE NOT ACCEPTABLE IN FULL, YOU MUST IMMEDIATELY TERMINATE YOUR USE OF THIS SITE.
If you have questions or comments, please email Amy.Adamy@lbwl.com.
- The Lansing Board of Water & Light (BWL) Text Messaging Service is a program that will provide power outage status updates to individuals who have given consent to receive these messages.
- You can cancel the SMS service at any time. Just text "STOP" to the short code, 898295/txtbwl. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again.
- If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, or you can get help by going to our contact form on the website at or by calling our toll-free number, 877-925-5001.
- Carriers are not liable for delayed or undelivered messages.
- Message and data rates may apply. Message frequency varies. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.