Outage Center

Outage Map

Get more information on power outages and estimated restoration times.

Outage App

Download the BWL mobile app, available on the Apple and Google Play stores.


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To report your outage on our outage map, click here.

Streetlight Fix

Is there a broken streetlight or light out in your neighborhood? Customers can report streetlights out by calling 877-295-5001 or through an online form.

Emergency Response & Planning

Learn more about how the BWL prepares for emergencies and how you can be prepared ahead of severe weather, too.

Frequently Asked Questions

Get answers to frequently asked questions regarding power outages and restoration efforts.