Outage Center

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Outage Map

Get more information on power outages and estimated restoration times.

Outage App

Download the BWL mobile app, available on the Apple and Google Play stores.

Alerts

A two hour electrical outage has been scheduled for equipment maintenance near Old U.S. 27 and W. Herbison Rd. between August 3 to August 7, from 7am to 3pm. All affected customers have been contacted. We apologize for any inconvenience this may cause. Learn More

Report Emergencies

Power outage or downed line: 877-295-5001 Water: 517-702-6490

Text "OUT/OUTAGE" to 898295/txtbwl to report an outage, "STAT/STATUS" to request a status update, "HELP" to receive help information and "STOP" to stop texts. *BWL Terms and Conditions. Message and data rates may apply.

Emergency Response & Planning

Learn more about how the BWL prepares for emergencies and how you can be prepared ahead of severe weather, too.

Frequently Asked Questions

Get answers to frequently asked questions regarding power outages and restoration efforts.