New Lights, Safe Nights

The Lansing Board of Water & Light is in the process of upgrading all streetlights in the service territory to LED lightbulbs. Because LEDs consume 40 percent less energy, they're more energy efficient, easier to maintain, provide a cost savings and are in line with industry standards to move away from inefficient light sources.

Click below to see the 3-year implementation map.

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Reporting a Streetlight Out

Is there a streetlight out in your neighborhood? Customers can report streetlights out by calling 877-295-5001 or online through Lansing Connect.

Frequently Asked Questions

Please take a look at our FAQ section below, which answers our most commonly asked questions about streetlights. You may also download our FAQ document.  

Streetlighting FAQs Brochure

If you have further questions, please email or call 517-702-6002.

The BWL is responsible for 34,500 fixtures including streetlights and outdoor protective lighting throughout the greater Lansing area and surrounding communities.

An upgrade of the system will take around 3 years to complete. This includes upgrades to poles, arms, fixtures, controls and supporting infrastructure.

Since the early 1990s, standard lighting installations have been “yellow” High Pressure Sodium (HPS) lamps. HPS lamps typically have a five-year lifecycle, however, those in BWL’s service territory are ten years overdue for replacement. As HPS lights degrade, they lose 60 percent of their original light output, while LEDs maintain their original brightness.

During the transition, when lights burnout and require maintenance, the BWL will replace them with LEDs until a system upgrade comes to the area.

White LED options are already available and are expected to increase in the future. The International Dark Sky Association (IDA) has developed a set of recommendations for those choosing lighting systems. These suggestions will help to select the lighting that’s energy and cost efficient, but also ensures safety and security, protects wildlife and promotes the goal of dark night skies. 

The BWL will consider:

  • Choosing fully shielded fixtures that emit no light upward
  • Using “warm-white” or filtered LEDs (CCT < 3000 K; S/P ratio < 1.2) to minimize blue emission
  • Looking for products with adaptive controls like dimmers, timers and motion sensors
  • Dimming or turning off the lights during overnight hours
  • Avoiding over-lighting because of the higher luminous efficiency of LEDs
  • Only lighting the exact space and in the amount required for particular tasks

The BWL is moving to a standardized color temp of 3000K across all fixtures that it owns and operates. Utilizing International Dark Sky Association’s recommendation, all fixtures will carry an IDA seal of approval. More information can be found on

The American Medical Association encourages minimizing blue-rich lighting by using the lowest emission of blue light possible. Additionally, the BWL will install LEDs using responsible light design to minimize detrimental human and environmental effects.

Local governments pay the BWL to maintain streetlights throughout our service territory.