Outage Center

Outage Map

Get more information on power outages and estimated restoration times.

Outage App

Download the BWL mobile app, available on the Apple and Google Play stores.

Alerts

COVID-19 Update

Providing utility services makes the Lansing Board of Water & Light an essential business in our community given the governor's executive order, issued through April 13. We've implemented our work from home strategy for office-based employees, stopped entering customer homes and are enforcing social distancing for our field and plant workers to help reduce the spread of COVID-19. Learn More about COVID-19 Update

Text "OUT/OUTAGE" to 898295/txtbwl to report an outage, "STAT/STATUS" to request a status update, "HELP" to receive help information and "STOP" to stop texts. *BWL Terms and Conditions. Message and data rates may apply.

Emergency Response & Planning

Learn more about how the BWL prepares for emergencies and how you can be prepared ahead of severe weather, too.

Mast Repair & Payment Program

Has the electrical service mast on your home or business been damaged? Here's the information you need to get it repaired and restore power.