Community Resource Fairs
The BWL and over a dozen local partners will host two Community Resource Fairs to connect greater Lansing residents behind on bills to information on resources and financial assistance available to assist per available funding and eligibility. Click below for more information.
September 20, 1-5pm
Letts Community Center, 1220 W. Kalamazoo St., Lansing
September 21, 4-8pm
Alfreda Schmidt Community Center, 5825 Wise Rd., Lansing
Here is a full list of community partners from the resource fairs. Please reach out directly to them on inquiries for resources and/or financial assistance.
- Capital Area United Way
- Tri-County Office on Aging
- City of Lansing’s Neighborhoods and Citizens Engagement
- City of Lansing Financial Empowerment
- Cristo Rey
- Greater Lansing Food Bank
- Keep Your Home Campaign (Capital Area Housing Partnership & Advent House)
- BWL Hometown Energy Savers
- Capital Area Community Services
- MDHHS Ingham County
- MSHDA
- Lansing Capital Area Salvation Army
Flexible Payment Arrangements
At BWL, we do everything we can to prevent shut-offs from happening, including working with customers to develop flexible payment schedules and connecting them to information and community dollars available.
We're happy to offer flexible payment plans to:
- Customers with low incomes
- Families with active members in the U.S. military
- Senior customers 65 and older
If you're at risk of falling behind on your bills or would like to set up a flexible payment plan, please contact our Customer Service Department at (517) 702-6006. For more information on community resources and dollars available, visit one of our partner websites.
NOTICE: The BWL may use a remote disconnect/reconnect electric meter to interrupt your service for non-payment. Payment on your account constitutes authorization and consent to restore electric service to your premises. The customer assumes all responsibility for any property damages as a result of the restoration of power.