BWL Water Overview

The BWL serves more than 58,000 residential, business and industrial water customers. We own more than 800 miles of underground water mains throughout the greater Lansing area. We treat and distribute our water, drawn from the Saginaw Aquifer – a groundwater supply that has been called one of the finest natural sources of groundwater in the United States – from two water distribution facilities, the John F. Dye Water Conditioning Plant and the Wise Road Conditioning Plant.

Award-Winning Water Safety

In December 2016, the BWL removed its last active lead service line, joining Madison, Wisconsin, as the second water utility in the nation to remove all lead service lines. The project began in 2004 and removed 12,150 active lines at a cost of $44.5 million.

Water Resource Center

Learn more about our award-winning water, and how we treat and distribute it to our customers in our Water Resource Center.

Rate Information

Water rate information for residential and business customers can be found below. 

Try our new Water Conservation Calculator to see where you can conserve water and save money.

Approved Water Contractors

Customer Choice Contractors (PDF)
A list of approved water contractors

Water Construction Standards

Click here to review the BWL Water Construction Standards.

Drinking Water State Revolving Fund (DWSRF) Project Plan

If you have questions, please contact BWL’s Water Quality Administrator at 517-702-7059 or water@lbwl.com. For discolored water or main breaks, please call 517-702-6490.