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As a proud water advocate for over ten years, Angie Goodman, Senior Water Quality Administrator at the Lansing Board of Water & Light (BWL) keeps pushing the needle further and further. In December, she’ll hit 25 years of service after starting here in the lab. After a few career transitions including a stint with electric vehicles, she landed in the Environmental Department in 2014 with a focus on BWL’s award winning water.  

Every day, Angie goes above and beyond to help our customers who have questions about their service, how we test our water and the care BWL takes to ensure customers get the best quality water possible. Angie has also been a part of multiple councils and committees since 2014 including the Ground Water Management Board, founding and chairing BWL’s Community Water Advisory Council (CWAC) and Michigan’s Section of the American Water Works Association (MI-AWWA).  

One of her most notable contributions alongside the CWAC includes a school flushing program she established while partnering with Lansing Public School District. Although the BWL removed its last lead service line nine years ago, older plumbing and fixtures can still cause lead to leach into water when it sits too long and isn’t flushed, which can happen in schools. While legislation didn't make utilities responsible for fixing the issue, Angie and the CWAC wanted to help local schools find a solution. Fortunately, the research showed a simple 30-second flush of the faucet reduced lead levels to non-detect or below 5 parts per billion (ppb). 

Between Angie and the CWAC, they landed on a simple pilot flushing program using our beloved water mascot – Tommy Tap Water – and followed the science of a 30-second flush to provide safe drinking water for the students. After being adopted by teachers in Lansing Public School District elementaries, 145 kindergarten through third grade classrooms were helped throughout the 2024-2025 school year. 

The program also got statewide attention when Angie and the CWAC were recognized by MI-AWWA with the 2025 Professional Excellence Award for their work in the schools. Angie also went on to win two more awards including the Richard Husby Public Awareness Award and the Raymond J. Faust award both from MI-AWWA, recognizing her for her longstanding commitment to public awareness and education in the water industry. 

When asked why she’s so passionate about water and her job, Angie exclaimed that “water is essential, you can’t live without it. I enjoy interacting with customers and find it rewarding to provide them information that makes them feel comfortable about their water.”  

From the lab to electric vehicles and finally to water, Angie has been a valued employee at the BWL. We’re lucky to have her spark and tenacity, always showing enthusiasm for BWL water with those around her and in the community.