BWL and Mutual Aid Crews Continue to Respond to Widespread Outages

The Lansing Board of Water & Light (BWL) is continuing to work throughout its service territory to make restorations to customers throughout the Greater Lansing region following last night’s tornado and will continue to work throughout the night on repairs. Crews from across Michigan including Sturgis, Hillsdale, the Village of Clinton, Coldwater and Bay City, plus crews from Ohio, are in Lansing to join BWL crews to get power restored quickly and safely.

The BWL currently has around 10,900 customers still without power, and an estimated 51 broken poles and over 200 wires down still in its service territory.

“We’re working hard, getting our crews throughout the region to continue restoration efforts through the weekend,” said BWL General Manager Dick Peffley. “The damage in our service territory is significant, as some streets are still impassable due to downed trees.”

Please stay at least 25 feet from downed lines. Intersections with traffic signals out should be treated as 4-way stops.

Restoration for outages will follow the BWL’s priority process in the following order: hospitals, urgent care facilities, water pumping facilities, police and fire departments, wastewater treatment plants and pumping stations. All other restorations not immediately involving public safety will be scheduled to restore service to circuits with the largest number of customers within the shortest amount of time.

Customers who have experienced a single service outage due to mast damage are responsible to have repairs done before the BWL is able to restore power. Customers may use any of the BWL approved electrical contractors to have repairs made and payments financed interest free for 12 months. Click here for more information.  

Estimated restoration times will be posted to BWL’s Outage Map as information from the crews is received. Customers should report power outages and downed lines by calling 866-710-8222. Outages can also be reported by visiting the Outage Center at www.lbwl.com/outagecenter or using the BWL Outage Center mobile app.