Peak Power Partner Demand Response Program
Peak Power Partner Demand Response Program
Become a Peak Power Partner with BWL's smart thermostat demand response (DR) program. Residential electric customers who enroll will help manage energy consumption during times of high demand or grid stress.
You will receive a $50 gift card when you successfully enroll in the program and a $25 gift card at the end of each year if you opt-in to at least 50% of yearly energy events. *Google Nest customers need to remain enrolled through the end of the year in order to receive the $25 reward.
How Does the Program Work?
Smart Thermostats
BWL residential electric customers who purchase an eligible smart thermostat or already have an eligible device installed to control their homes' central A/C systems can participate in BWL’s program.
Identification of Peak Demand Period
The BWL monitors energy consumption patterns and identifies times when demand is expected to be highest. It usually happens during hot summer days when people are using their central A/C systems to cool their homes.
Energy Events
BWL will notify participants at least 24 hours before upcoming energy demand events. This notification can be sent through various channels like emails, text messages or through the Homeowner Portal. (You can set this portal up after you have been approved to participate in the program). Manufacturers may also send a notification at any time.
Once participants are approved for the program, during an energy event BWL will send a signal to each enrolled smart thermostat during the event and slightly adjust the temperature settings for that thermostat. Participants can choose to opt-out of any particular event.
Temperature Adjustments
The smart thermostat automatically adjusts the temperature settings within pre-set parameters specified by the utility. For example, during an event, the thermostat will increase the temperature by a few degrees (typically 2-4 degrees) no longer than four hours.
After the event, the smart thermostat will automatically return to its usual temperature set point.
Monitoring and Evaluation
The BWL monitors the effectiveness of the program, assessing its impact on peak demand reduction, energy savings and overall grid reliability, and adjustments may be made based on performance and participant feedback.
How Do I Participate?
Who is eligible?
To participate in the Peak Power Partner Program, you must:
- Be a BWL residential electric customer in good standing.
- Have an eligible Wi-Fi enabled smart thermostat in your home. Find out which brands we support.
- Have an always-ON and stable home Wi-Fi network.
- Have a central A/C connected to your smart thermostat(s).
Any additional questions should be directed to peakpowerpartner@lbwl.com or call 517-702-6076.
What Information Do I Need to Enroll?
While registering it is helpful to have this information ready:
- BWL account information.
- A registered account with your smart thermostat provider.
- The serial number or device information for your smart thermostat.
Eligible Brands
Eligible Devices
Frequently Asked Questions
Please take a look at our FAQ section below, which answers our most commonly asked questions about the demand response program.
Residential electric customers who enroll will help manage energy consumption during times of high demand or grid stress. You will receive a $50 gift card when you successfully enroll in the program and a $25 gift card at the end of each year if you opt-in to at least 50% of yearly energy events. *Google Nest customers need to remain enrolled through the end of the year in order to receive the $25 reward.
If you have one of the program-eligible devices, you can apply to participate in BWL’s Peak Power Partner program.
An energy event may vary from a slight adjustment to your thermostat to other automated adjustments, like cycling your cooling system. You may not even notice a significant change from these adjustments.
Energy events are only triggered on weekdays when energy costs are high.
Participation in the demand response thermostat program is voluntary. Participants can choose to opt-out of the program at any time.
You're allowed to override adjustments if you need to make immediate changes to your comfort settings during an energy event. However, you will be considered opted-out of that particular event and it will not count toward your participation in at least 50% of energy events to receive your incentive. *Google Nest customers need to remain enrolled through the end of the year in order to receive the $25 reward.
There are no costs associated with participating in the Peak Power Partner program. You're required to have a program eligible smart thermostat.
BWL takes data privacy and security seriously. We use secure communication protocols to transmit data between thermostats and BWL systems and adhere to strict privacy policies to protect participants' information.
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