Outage Center

Outage Map

Get more information on power outages and estimated restoration times.

Outage App

Download the BWL mobile app, available on the Apple and Google Play stores.

Alerts

There are no active alerts right now.

Text "OUT/OUTAGE" to 898295/txtbwl to report an outage, "STAT/STATUS" to request a status update, "HELP" to receive help information and "STOP" to stop texts. *BWL Terms and Conditions. Message and data rates may apply.

Preparing for Possible Rolling Black-Outs

The Mid-Continent Independent System Operator (MISO) is the regional regulator which oversees the power grid for all of a portion of 15 states, and would be the governing agency to order any rolling black-outs in Michigan. BWL is required by law to comply with any orders from MISO and will have 30 minutes to begin rolling black-outs once directed.

If directed by MISO, customers can expect outages to last approximately 20 minutes.Customers will not receive advance notice of an outage for security reasons, and the BWL Outage Map will not reflect these outages. Critical services such as hospitals and emergency responders would not likely be impacted.

 

To reduce energy demand and help prevent black-outs, customers can conserve energy to assist in preventing black-outs by doing the following:

  • Defer large uses of energy to first thing in the morning or the evening when it’s cooler out
  • Turn off or limit air conditioners
  • Defer laundry or cooking until later
  • Don’t charge electric vehicles until after dark
  • Turn off any unneeded lights and electronics

For more information, read the full press release here.

Streetlight Fix

Is there a broken streetlight or light out in your neighborhood? Customers can report streetlights out by calling 877-295-5001 or through an online form.

Emergency Response & Planning

Learn more about how the BWL prepares for emergencies and how you can be prepared ahead of severe weather, too.

Frequently Asked Questions

Get answers to frequently asked questions regarding power outages and restoration efforts.