Services

BWL Utility Services

The Lansing Board of Water & Light provides four utilities to the greater Lansing area: electric, water, chilled water and steam. As Michigan's largest municipally-owned utility, the BWL delivers safe and reliable service to more than 135,000 residential and business customers. 

Information including rates and each utility’s rules and regulations are available by clicking a utility below.

Start, Stop or Transfer Service

Looking to get service started? Follow the "NEW CUSTOMER" button below. If you are a current or previous customer, please log into or create your online portal to request a service activation or transfer by following the "CURRENT/RETURNING" button below.

Dispute Form

Contact Information

Service Address

Mailing address, if different than billing address

Mailing Address

Dispute Information

Services