Hometown People. Hometown Power.
The Lansing Board of Water & Light is a municipally-owned public utility that provides safe, reliable and affordable utility products and services to more than 97,000 electric and 56,000 water customers throughout the greater Lansing area.
Our roots go back to 1885, when Lansing citizens approved building a water system. Electricity was added to our list of utility services in 1892, and steam heat in 1919. Chilled water was added in 2001.
The BWL is governed by a Board of Commissioners made up of eight local citizens who are appointed by the Lansing mayor and approved by city council. The board expanded in 2014 to include three non-voting members representing areas of our service territory outside the City of Lansing.
The BWL owns 2,000 miles of overhead and underground power lines and more than 800 miles of water mains, providing 2.7 million megawatt hours and 7 billion gallons of water to customers annually.
The mission of the BWL is to provide safe, reliable and affordable utility products and services to the Greater Lansing Region. Together, the BWL’s Board of Commissioners, management and employees will plan for sustainable growth, be responsible environmental stewards, and be active participants in the Lansing community’s economic and cultural initiatives.
The BWL is dedicated to providing exemplary and reliable utility products and services.
As a publicly owned utility, providing competitive and affordable rates is integral to the economic well-being of the Lansing region.
The safety of employees and customers is a priority.
The BWL is committed to active corporate citizenship that advances the community’s economic and cultural well-being.
The BWL will instill community trust by conducting business in a manner that is open, honest, and fair.
The BWL values and respects the individuality and diversity of our customers and employees, considers these an asset of the BWL and the community, and will strive to reflect that diversity in our workforce.
BWL practices and policies will demonstrate our commitment to a healthy and sustainable environment.